Airteam helps allied and primary healthcare companies improve patient engagement and client retention, while supporting clinical governance with bulletproof cyber security. Our clients include General Practice, Hospitals, Allied Health and Dental.
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At Airteam, we work hard to be the perfect company to evolve your digital health ecosystem. Our experience is in simplifying complex problems with adaptability and security. We bring positive outcomes to your organisation by delivering consistent results and building long-term partnerships.
Privacy and security
Data is protected securely on AWS Well Architected solutions developed by an onshore, ISO27001 accredited company; compliant with Australian privacy laws and APRA supervisory regulations.
Digital health engagement
Better patient engagement leads to improved health outcomes, increased satisfaction, cost savings, improved communication, and increased knowledge for both patients and healthcare providers.
A better patient experience
By providing patients with more information about their health and allowing them to take a more active role in managing their conditions, digital health has the potential to lead to better health outcomes and improved quality of life.
Get custom healthcare software to manage onboarding, appointments, referrals, care plans and patient information.
Automated care-ops using patient data. Enable your team to make informed decisions quickly, and improve diagnostics, treatment plans, and patient outcomes.
Prevent no-shows with early and regular automated reminders. Don’t let appointments go unattended.
Improve client retention by making your practice the easiest to deal with. Make it easy for patients to continue to access your services.
Help regional patients by offering telehealth. Monitor patients at home for timely intervention with medical device integration.
Custom software development can improve patient outcomes and the efficiency of your practice.
Automate manual processes, from patient scheduling to billing. Streamline processes and optimise admin work to save time and reduce errors.
Ensure your patient data is secure and your practice is compliant. Develop software to adhere to your specific healthcare regulations.
Make informed decisions based on real-time data with custom analytics and reporting tools. Ensure smooth and secure data exchange between platforms.
Invest back into your practice’s well-being with custom software. Keep ahead of the technological curve and develop a competitive advantage.
We have extensive experience creating user-friendly and accessible healthcare solutions. Explore some of our custom software offerings, each backed by case studies below.
Our commitment to data security and excellence in healthcare software development is underscored by our ISO 27001 and ISO 9001 certifications.
Airteam is the principal digital partner and sponsor for Members Health Fund Alliance – the peak body for 25 not-for-profit, member-owned, and regionally based health funds.
From health insurance and government support services to medical research institutions and hospitals we bring a wealth of industry experience to your project.
We have worked with many of Australia's top healthcare businesses and government support organisations. Airteam is the principal digital partner and sponsor for Members Health Fund Alliance, an approved supplier on the NSW Government ICT services scheme and an approved seller on the DTA digital marketplace.
We harness the full potential of AWS technologies to deliver cutting-edge solutions. From scalable containerisation with ECS to seamless serverless functions using Lambda, our expertise spans a wide range of AWS offerings.
Elastic Container Service
Lambda Serverless Computing
Amazon Cognito
Amazon Cloudfront
Cloud Object Storage
Relational Database Services
We help healthcare providers make a difference. Whether you are building new software, enhancing existing applications, or seeking support and maintenance. We cater to a broad spectrum of healthcare sectors. From hospitals to allied health specialists, our team has the expertise to address your unique digital challenges. Our prospective clients work in a range of healthcare sub industries, including:
General practitioner
Dental services
Optometry and optical dispensing
Hospitals
Alllied healthcare
Pathology and diagnostic imaging
Psychiatric hospitals
Specialist medical services
Care residential services
Social assistance services
Healthcare services
Aged care residential services
Chiropractic and osetopaths
Ambulance services
Physio services
Check out some of our frequently asked questions below or get in touch with us to find out more.
We specialise in a range of healthtech software development services, including custom platform development, mobile app creation, system integration, and user experience design. We have created a broad range of healthcare technology including digital member services platforms, appointment booking software, service finders, and many more.
Absolutely. We understand the importance of seamless integration in healthcare settings. Our team is skilled in ensuring that our software solutions can integrate effectively with existing healthcare systems, enhancing rather than disrupting your current workflows.
User-friendliness is key in our design process. We conduct thorough user research and testing with both healthcare providers and patients to ensure our solutions are intuitive, accessible, and meet the needs of all users. Our team are LUMA certified and use human centred design best practices to ensure all of our solutions are designed with your end users in mind.
We value client feedback and collaboration throughout the design process. We encourage open communication and iteration cycles to ensure that your feedback is incorporated into the design, resulting in a final product that meets your expectations.
Once you get in touch, we will reach out to discuss your project and make sure we can help you meet your goals. Once we know we can help, we will arrange a time to meet Airteam, so you can get to know us better and determine whether we are the right fit for your project. There is no obligation to proceed, we're always happy to chat.
After you get in touch, we will organise for you to meet Airteam. This is our first handshake, and we do our best to make it engaging, informative, and above all, beneficial for you. From there we do a discovery session. This is a one-hour, no obligation needs-discovery meeting. We listen and understand your goals, your vision, and any challenges you’re facing. With these details on-hand we create a scope of work document to outline your deliverables, timelines, and responsibilities so you know exactly what to expect and when to expect it. Only once this is agreed upon and we are aligned, do we finalise commercials, so you can proceed with certainty.
Our approach is deeply rooted in understanding the unique needs of the Australian healthcare sector. We prioritise user-centric design, ensuring that our solutions are intuitive for both healthcare professionals and patients. We also pride ourselves on our dedication to creating secure software and have the ISO 27001 and ISO 9001 certifications to ensure your practice's and patient's safety.
Data security and compliance are at the forefront of our development process. We are ISO 27001 and ISO 9001 certified and have experience ensuring our software solutions meet the needs of a range of healthcare sub-industries such as those required by APRA. We can ensure our software adheres to your industry standards and employ robust encryption and security protocols to protect sensitive health data.
We design our healthtech solutions with scalability in mind, ensuring they can adapt to evolving healthcare demands and technological advancements. Our agile development approach allows us to iteratively enhance and scale our solutions as your needs grow.
Yes, we offer comprehensive support and maintenance services post-launch depending on your needs. Our team is available to assist with any updates, troubleshooting, or enhancements to ensure your software continues to perform optimally.