About us

Hello, we’re Airteam.

The Airteam team together
Airteam colleagues collaborating

Who we are

Since 2016, Airteam has designed and built software for organisations where failure isn’t an option.

Our 100% Australian-based team, certified across AWS, Azure and LUMA, specialise in making complex systems easier to use, maintain and evolve.

We're a small, specialist team, and we do our best work together - at a whiteboard, in a workshop, or in the room with you, because that’s where great software actually gets designed.

View our company handbook here

Airteam designers and developers working together

Our purpose

We enjoy solving problems where software has real consequences. When a member can’t submit a claim, a nurse can’t access information, or a transport network can’t collect data, software has a measurable human impact. Those are the problems that motivate us.

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Our values

These are the principles we use to make decisions about our work, our clients and our team.

Airteam director presenting at a whiteboard
  • Do the right thing

    We’d rather lose a project than recommend the wrong solution. We tell clients when something isn't right for them.

  • Build a strong team

    We don’t separate sales from delivery. The people who shape your project are the people who build it.

  • Focus on outcomes

    We measure success by what changes for your users and your business.

  • Strive for better

    We review our own delivery after every project, changing what didn't work and leaning into what did.

Certifications & partnerships

Independently audited for security and quality, with approved supplier status across government procurement schemes.

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Our team

Strategy, design and engineering work together throughout a project, with the same people staying involved through delivery, so decisions don’t get lost between handovers.

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Patrick Goffin, Executive Director - Commercial

Patrick Goffin

Executive Director - Commercial

Works closely with clients to turn complex software challenges into practical, commercially successful digital products.

Rich Atkinson, Executive Director - Technology

Rich Atkinson

Executive Director - Technology

Enjoys untangling complex technical problems before they become expensive delivery problems.

Ben Mullaley, Head of Operations

Ben Mullaley

Head of Operations

Oversees delivery operations, ensuring complex projects remain coordinated, predictable and transparent.

Laura Zucchetti, Head of Crew & Culture

Laura Zucchetti

Head of Crew & Culture

Builds the people, culture and systems that keep our team collaborative, supported and doing their best work.

Nick Simpson, Head of UX

Nick Simpson

Head of UX

Leads research and design to ensure software reflects and responds to how people actually work.

James Newton, UX / UI Designer

James Newton

UX / UI Designer

Enjoys breaking down complex problems into simple, usable interfaces that people can understand immediately.

Jen Turner, Senior Project Manager

Jen Turner

Senior Project Manager

Keeps complex projects moving, aligning client priorities, technical teams and delivery milestones from start to finish.

Wesley Young, Lead Developer

Wesley Young

Lead Developer

Solves technically complex problems across web, mobile and backend systems with clean, maintainable engineering.

James Wyse, Lead Developer

James Wyse

Lead Developer

Builds reliable software with over 15 years’ experience across web and enterprise platforms.

Nick Hu, Senior Developer

Nick Hu

Senior Developer

Enjoys tackling complex problems across front-end, back-end and cloud infrastructure, especially the ones without an obvious answer.

Sia Sajjadi, Senior Developer

Sia Sajjadi

Senior Developer

Modernises complex systems through pragmatic architecture, engineering and cloud infrastructure built to perform and evolve.

Tim Wei, Senior Developer

Tim Wei

Senior Developer

Loves solving practical problems with code, continually exploring new technologies and better ways to build software.