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Careers at Airteam

Sales Coordinator.

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A collage of Airteam’s team members.

The details

We’re looking for a motivated and tech-savvy Sales Coordinator to turn early market interest into real business opportunities. If you have at least a year of sales experience and want to grow in a B2B tech sales role, this could be a great fit. You’ll enjoy this role if you like being customer-facing, building rapport over the phone, using modern research tools, and working independently with a supportive team.

This fully remote role is part of our distributed Australian team. Success requires an autonomous, initiative-driven mindset, proactive communication, a customer-focused approach, and enthusiasm for hands-on client-facing work.

Airteam at work

  • Location

    100% remote (Australia-wide)

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  • Renumeration

    $75,000–$85,000 base salary + 12% super + potential performance-based bonus

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Essential requirements

  • 1+ year of sales experience: You have strong phone skills and prefer reaching out directly to both cold and warm prospects. You’re good at starting conversations, setting up meetings, and supporting the sales process.
  • Written & verbal communication: You communicate clearly and professionally by email, phone, and with your team. You share accurate lead information and respond to clients with curiosity and care.
  • Time and workload management: You have an agile mindset and can handle changing priorities. You organise your daily tasks to meet client response targets and balance research with outreach, gathering what you need without slowing down communication.
  • Attention to detail: You make sure your CRM updates, data entry, research notes, and client communications are always accurate.
  • Tenacity & positive energy: You bring a positive attitude and resilience to outbound calls and pipeline building.
  • Tech and AI literacy: You know how to use modern CRMs (ideally HubSpot) and sales AI tools to make research and admin tasks easier. You use your own judgment to check AI results, correct mistakes, and make sure everything is accurate.
  • Remote readiness: You’re productive and work well on your own in a fully remote environment, using async communication tools effectively.

Desirable requirements

  • B2B tech background: Prior experience supporting sales within technology, digital agency, or professional services environments.

Why you’ll love working here

We design and build software for organisations where failure isn’t an option.

For ten years, we’ve solved complex technical and human problems for organisations ranging from healthcare and government to transport, education and infrastructure. As a fully distributed Australian team, we are built on good communication, reliability, honesty, and a can-do attitude.

Our team works remotely across Australia. Our success is built on integrity, teamwork, meaningful outcomes, and continuous learning.

Airteam designers and developers working together

  • Location-agnostic and competitive pay

    Laptop, communications and home-office allowances, novated leasing for EVs, plus salary packaging on mobile, laptop and superannuation contributions.

  • Work-life harmony

    Set your own start and finish times, from day one. Wellness plans, flu vaccination refunds, and mental health first aid training are built into how we operate, not offered as an extra.

  • Parent-friendly workplace

    A support payment for new parents, and a return-to-work transition built around what actually works for you.

  • Opportunity for growth

    An annual $2,000 learning budget and two dedicated days a year, plus a career framework built around your goals.

  • Connection and belonging

    Annual team offsite, regular UX and dev rituals, virtual lunch cook-alongs and game sessions - because it’s not all about work.

How you’ll make an impact

You’ll report to the Head of Experience and take the lead in the first stage of our sales process:

  • Inbound lead engagement: Swiftly pre-qualify incoming inquiries (aiming for response times within one business hour) via phone and/or tailored email to evaluate their needs, size and timing requirements.
  • Re-engage warm leads: Systematically follow up with warm leads (who may not yet be ready) using an agreed-upon cadence.
  • Research and targeted outreach: Use LinkedIn, industry sources, and sales tools to find key accounts and decision-makers. You’ll also call warm leads to reconnect and build relationships.
  • Pipeline management and handovers: Create clear handover briefs that explain client needs and timelines. You’ll also schedule discovery meetings for the Head of Experience.
  • CRM integrity: Maintain clear, detailed records of contact details, research notes, call outcomes, and next steps in our CRM.
  • Weekly reporting: Provide a weekly summary of call activity, identified opportunities, and lead status.
  • Monitor gov panels: Monitor government panels and procurement alerts, and send any suitable RFPs to our sales leaders.

Important information

  • You must be in Australia and eligible to work. We cannot offer visa sponsorship for this position.
  • We can make additional adjustments during the hiring process. To request this, contact the Head of Crew and Culture.
  • Airteam is an equal opportunity employer; all applicants are welcome.
  • We do not work with recruiters - do not send unsolicited CVs.
  • We will only accept applications submitted through Airteam’s application process.

If you have any questions or support requirements to apply for this role, please contact our Head of Crew and Culture.