Accessibility statement for Digital Member Services

Digital Member Services by Airteam is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying relevant accessibility standards.

Digital Member Services by Airteam

Measures to support accessibility

Digital Member Services takes the following measures to ensure the accessibility of the website:

Including accessibility as part of our mission statement.
Appointing an accessibility officer.
Providing continual accessibility training for our staff.
Including people with disabilities in our design personas.

Conformance status

Digital Member Services is partially conformant with WCAG 2.2 level AA, and we are continuously working to enhance our adherence to these standards.

Feedback

We welcome your feedback on the accessibility of Digital Member Services. Please let us know if you encounter accessibility barriers on Digital Member Services:

Email: hello@airteam.com.au

Compatibility with browsers and assistive technology

Digital Member Services is designed to be compatible with the following assistive technologies:

Chrome, Firefox, Safari & Edge browsers with VoiceOver and accessibility keyboard commands on Mac OS 14.

Technical specifications

The Digital Member Services website relies upon the following technologies for conformance with WCAG 2.2:

HTML
WAI-ARIA
CSS
SVG
JavaScript

Limitations and alternatives

Despite our best efforts to ensure the accessibility of Digital Member Services, there may be some limitations. Below is a description of known limitations, and potential solutions. Please get in touch with us if you observe an issue not listed below. Additionally, we are actively working to implement testing for iOS, Android, and Windows based systems in the future and are open to any immediate feedback.

Use of <dl>/<dt>/<dd> Elements: Currently, Digital Member Services does not utilise <dl>/<dt>/<dd> elements for lists or groups of links, which may impact the accessibility of these elements for some users.
Testing on Windows and Linux Systems: Digital Member Services has not been tested for accessibility on Windows and Linux-based systems, potentially leading to variations in accessibility experiences across different operating systems.
Testing on iOS and Android: Digital Member Services has not been tested for accessibility on iOS or Android devices, which may result in variations in accessibility experiences across different platforms.

Assessment approach

Digital Member Services assessed the accessibility of the website by the following approaches:

Regular internal audits.
External evaluation (Date TBD).